You can cancel your order online (if you have placed the order on our website) or by contacting our customer agent before the product has been shipped.

Your entire order amount will be refunded if the personalisation work is not done. In case, the personalisation work is done or product is custom made, then the amount will be deducted for the same.

Yes, you can still cancel the order by contacting our customer care agent. The shipping, personalisation and the reverse shipping charges will be deducted from the amount that is paid by you. This will be at the sole discretion of the company. Custom Made products cannot be cancelled once shipped.

You can cancel the order for all kind of non-custom-made products before the personalisation.

After personalisation, or for custom designed products where production has started, the order cannot be cancelled. In any special case it may be cancelled at the sole discretion of the company.